PSA - Syncro Arts Security/Privacy Issues on Website Checkout Form

Squawk

Minor irritant. May cause a rash.
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I was going through the checkout process today with Synchroarts.com for a license upgrade. On the customer details page, there was info pre-filled from another customer, including name, email address, iLok user ID, phone number, and address. This only happened on Safari for me (also tested Chrome), and only on my Mac Studio.

However, going back again after refreshing etc., it happened again. This time with personal information of yet another customer.

Clearly some kind of caching issue. This is very disconcerting and a good reminder not to take privacy for granted.

Here are the screenshots. I have confirmed from looking up the email addresses, that these indeed are real people.

:shocker:

syncroarts_screenshot1.jpg
syncroarts_screenshot2.jpg
 
After alerting Synchro Arts to this, we can confirm that they confirmed that they have now fixed the problem.
 
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